Difficult Conversations: How to Discuss What Matters Most goes hand-in-hand with the Managing People for Nonprofits FAQ. Tips included in this featured Good Reads are applicable to any anticipated “hard” conversation, fit for the employee evaluation process, disciplinary meeting or client negotiation. This resource highlights important take-away messages and how to make any conversation worth while for all parties involved.

Order Difficult Conversations: How to Discuss What Matters Most by Douglas Stone, Bruce Patton and Sheila Heen, forward by Roger Fischer, on Amazon.